Unmanaged conflict in the workplace can lead to reduced teamwork and cooperation, diminished employee commitment, and lower levels of quality and productivity. It also increases stress, causes higher turnover and lowers morale.

But it doesn’t have to be that way. Successfully managed conflict can have a healthy, positive effect on your organization. Managed conflict is an effective way to bring important issues to light, and to open and strengthen the lines of communication with your co‐workers, boss, vendors, even customers.