Do you find yourself tiptoeing around two or more personalities who can’t— or won’t—get along? Is there one person in particular who is unpleasant, annoying and intent on making your life miserable? Do you ever get caught in the crossfire between two warring departments?

Dealing with personal disagreements doesn’t come naturally. This fast- paced, comprehensive seminar delivers the special set of skills and tools required to handle all these personal disagreements and many more with confidence and professionalism.